Delivery and shipping
PREPARATION TIME AND DELIVERY
Our processing time is 2 - 3 working days maximum from receipt of your order, depending on the size of the order.
Delivery from France via Colissimo takes:
3 - 5 business days to France, Andorra or Monaco.
5 - 7 business days to countries from the European Union (EU)
You can follow the progress of your shipment online by tracking number transmitted when sending to the site of La Poste www.colissimo.fr
It is also possible that your shipment takes longer to reach you in case customs clearance is required.
Feel free to contact us if your order is not delivered within the usual time frame.
The delivery service is provided via La Poste (the French postal service) or Mondial Relay.
As soon as your order is shipped, an email is automatically sent to you with the necessary information to track your order. You always know where your package is.
Shipping costs are free for an order above or equal to 300 € (see table below)
CHARGES AND CUSTOMS TAXES
VAT is not applicable according to article 293B of the CGI (French General Tax Code)
For destinations outside the EU, the cost of preparing and shipping are VAT exclusive.
Our prices do not include any taxes, rights or customs duties to be paid by the customer upon receipt.
Switzerland and rest of the world
0 - 250g
|€ 5,00||€ 7,50||€ 8,50|
250g - 500g
|€ 5,50||€ 9,50||€ 10,50|
500g - 1kg
|€ 5,50||€ 13,50||€ 18,50|
1kg - 2 kg
|€ 7,00||€ 18,50||€ 22,50|
|Order <€ 80,00||Order < € 300,00||Order < € 300,00|