All items are shipped via La Poste (French postal service) or Mondial Relay. Every shipment has a unique tracking number. Beware that in some country, additional customs duties may apply: please check with your local customs department. We are not responsible for any additional charges or import duties that may apply upon receipt!
In the eventuality of a lost shipment, your order will be processed and shipped again once a formal loss notice has been received from La Poste or Mondial Relay. Such loss event is extremely rare.